Abstract:
This research was conducted to look into the effect change management organizational
performance: the case of commercial bank of Ethiopia at Debre Berhan town. For this study
circumstance, 147 employees were available in the three branches. The sampling technique used
in this study is Simple random sampling technique and sample sizes were 108 and relied on
primary data and analyzed quantitatively using Statistical Package for Social Sciences (SPSS
version23). The study revealed that the four main factors of change management were selected,
employee demographic characteristics, employee satisfaction, leadership commitment and
organizational culture. All above selected variables are extremely important in today’s
competitive business change management. The study was used quantities research design.The
major findings in this study were in regression analysis employee demographic characteristics,
employee satisfaction, committed leadership and organizational culture were positive effect on
employee performance. The researcher recommended employee satisfaction, committed
leadership and organizational culture, which are considered as the greatest asset of an
organization, Investment in human resource for committed leadership status at Debre Berhan
CBE through delegation and staff training were another area that needs more impetus so that
the staff can be even more efficient and effective to deliver an organization performance over
rivals. Organizational culture needs to be given even more importance by Debre Berhan CBE
branches. This can be done by unveiling even more attractive service excellence and employee
cooperation that are appealing to customers, as well as frequently running programs to improve
performance and initiatives that reward employees by their job satisfaction and increase their
loyalty to the bank and also develop organizational citizenship
