Abstract:
The purpose of the thesis is to assess ERP implementation in Nib International Bank of Ethi opia. The methodology followed to conduct the research is mixed which used questionnaire
as an instrument to collect most of the quantitative data and interview to collect most of the
qualitative data. The focus of the study was implementation of ERP in the support divisions in
Addis Ababa city. The results of the research process revealed that the theoretically and em pirically proven critical success factors of ERP implementation were fully applied in NIB
with the exception of appropriate vendor selection and adherence to schedule. And among
the variables which show the implementing the ERP system are Increased demand for real
time, Increased Demand of information for decision making, Integration of application, Busi ness process reengineering, Competition,Taxation requirement and Application of new Busi ness plan are the overall opportunities needed to established ERP system in NIB. Therefore
the above argument shows, the ERP establishment is very crucial part of any business firms.
The study also found out that empirically proven reasons of implementing ERP are also the
reasons of NIB. Overall, the implementation of ERP is more or less successful but there are
some modules and some features of modules which are not implemented.