FACTORS AFFECTING SUPPLY CHAIN MANAGEMENT IN CASE OF DEBREBREHAN BLANKET FACTORY

Abstract

Debre Berhan Blanket Factory, one of the major producers of Blanket, Kuta, Polysters Bed Cover, Mattress and Pillow, is among the oldest textile industry in Ethiopia which use imported and locally produced inputs. The main purpose of this study is to examine the factors affecting supply chain management of the factory. This thesis paper makes an investigation on factor affecting supply management (Supplier relationship, customer relationship, customer service management ,order fulfillment ,demand management, manufacturing flow management, product development and commercialization, return management ) the case Debrebrehan blanket factory. Primary type of data was collected with the help of questionnaires and personal interviews. This research is conduct on the supply chain management in DebreBrehan blanket factory at Debre Brehan town. .The purpose of this study was to assess the case company’s orientation towards managing its SC and how this impacts the customers‟ service and suppliers‟ services.The general finding of this supply chain management was to make or give the line of relationship between suppliers-factory-customer to provide products and services in order to satisfy the suppliers and customers. The DBBF was follow the tradition blanket production as the data collected from all the proposed or target of the study. This may cause for the failure of his suppliers land customer satisfaction. So it is important to change the product with the modern or market change.