This Paper aims with the purpose of examining E-Banking service practices and its challenges on trading
activities of selected commercial banks of the case in Debre Berhan. The study was conducted based on
the data ...
This research paper investigates the Effect of Marketing Mix Strategy on Organizational
Performance in the case of Commercial Bank of Ethiopia Dessie Town. The survey
research design method was used in this study which ...
This study is aimed to assess the effect of advertisement in Aqua safe. The study used to determine effects of
advertisement on sales performance and used for further research as input. Chapter two contains related ...
The main purpose of this research is to examine the effects of brand image on customer
satisfaction intention. It also examines the relationships between the brand image and
customer satisfaction with in beer industry ...
The main objective of the study was to investigate the effects of change management on employee
performance in North Region DebreBerhanEthio Telecom. The study adopted
anexplanatoryresearch design. Among the population ...
The purpose of this study was to assess the effect of competition on the performance of small and medium enterprises (SMEs) in Debre Berhan Town. Small and medium enterprises are businesses characterized by a limited number ...
This research focuses on identifying the effects of core banking and service quality on customer
loyalty in commercial bank of Ethiopia, Debre Brehan branches. The main objective of this
research is to assess the effect ...
This study aimed to investigate the effect of quality core banking service on customer satisfaction in
Abay bank branches located in North Shoa Zone. A quantitative research approach was adopted,
utilizing structured ...
Corporate Social Responsibility is important in the city because it allows businesses to
contribute to the city's social, economic, and environmental development. They include
programs that support education, health, ...
The relationship between Corporate Social Responsibility (CSR) and organizational performance
is a prominent focus in academic research, yielding diverse findings. This study aims to
investigate the impact of CSR on the ...
The main aim of this study is to examine the effect customer complaint handling on customer retention in selected private bank in Debre Birhan. The study employed descriptive and explanatory methods of data analysis. Data ...
The purpose of this study was to determine the effects of Customer Relationship Management on
customer retention in PEACE, MFI, Sendafa branch. The study adopted a descriptive and causal
research design. The population ...
The survival of any organization depends on its customers. Customers are the source of
profits to be earned by a profit making organization. Due to the more and more fierce
competition in todays’ business, many companies ...
Due to fierce competition in today’s business environment, many companies are required to build
long- term profitable relationship with customers and to achieve better market performance.
Therefore, CRM has become more ...
This study emphasizes the effects of customer relationship marketing on customer retention in case
of commercial bank of east Addis Ababa district on premium customer by considering five
independent variables; Trust, ...
The overall objective of the study was to explain the effect of customer relationship
marketing on customer retention focusing on ACSI Debre Birhan city branches.
Therefore, the study tries to examine the effect of ...
The main aim of this paper is to examine the effect of determinants of workplace stress on
employees’ job performance in private banks in Debre Berhan City. In this study, the
independent variable i.e. work related ...
This study has taken one of the critical issues in banking industry or service industry at large: customer satisfaction. The objective of the study was to study the effect of the five electronic banking service quality ...
The purpose of this study was to analyze the effect of emotional intelligence on employees‟
organizational commitment in case of Debre Berhan municipality will be guided by four research
objectives, which sought answers ...
In today's competitive environment firms have been trying to retain their employees. Once the
employee left the organization, firms are challenging to hire an experienced employee. Thus,
they are trying to take strategies ...